At Legal Conversion Center, we understand that securing a client retainer is just the beginning of the journey for law firms. The real work starts after intake as you navigate the complexities of each case – maintaining strong client relationships, gathering essential information, and ensuring a smooth legal process.
That’s why LCC offers a comprehensive suite of post-retainer services designed to support law firms every step of the way. Our post-retainer services are tailored to seamlessly integrate with your firm’s operations, providing invaluable assistance from the moment a retainer is signed.
With LCC’s team of experienced intake professionals at your disposal, you can focus on delivering exceptional legal services while we handle the critical tasks that facilitate effective client management and case progression.
What do Our Post-Retainer Services Include?
Our comprehensive post-retainer services cover a wide range of essential tasks to support law firms throughout their legal representation journey. From initial client communication (check out our legal intake services) to final case resolution – LCC has you covered.
Client Communication and Support
Effective communication is paramount for successful legal representation and client satisfaction. Our team provides dedicated client communication and support services, including:
- Appointment scheduling and reminders
- Providing regular case updates and progress reports
- Addressing client inquiries and concerns promptly
- Facilitating clear and consistent interactions between your firm and clients
- Maintaining compliance with the Telephone Consumer Protection Act (TCPA)
Document Assistance
Handling documents is a critical, albeit, time-consuming aspect of legal cases. LCC’s document assistance service alleviates this burden. Our services include the following offerings:
- Completion of intake questionnaires and client information forms
- Organizing and managing case files and documents
- Retrieving and compiling medical records, test results, invoices, and other relevant information
24/7 Scheduling and Assistance
At LCC, we understand that legal matters don’t operate on a 9-to-5 schedule. That’s why we offer round-the-clock scheduling and assistance services, enabling your firm to:
- Book appointments and consultations at any time, day or night
- Provide clients with after-hours support and case status updates
- Ensure seamless communication and responsiveness, even outside business hours
Review Solicitation
In today’s digital age, online reviews can significantly impact a law firm’s reputation and growth. LCC’s review solicitation service proactively reaches out to your clients requesting reviews on your behalf. We handle the entire process ensuring that no opportunity for positive feedback is missed.
By leveraging LCC’s comprehensive post-retainer services, your law firm can streamline operations, enhance the client experience, and focus on delivering exceptional legal representation without being bogged down by administrative tasks.
Call LCC today to learn more about our case management integration services!
LCC’s Post-Retainer Services Can Meet the Needs of Your Diverse Clientele
At Legal Conversion Center, we understand that effective communication is the cornerstone of successful legal representation, especially when working with clients from diverse cultural and linguistic backgrounds. That’s why we offer Spanish answering services for lawyers as part of our post-retainer offerings.
Our team of bilingual professionals and translators are well-versed in legal terminology and can accurately translate vital case documents, client communication, and other materials into Spanish. This ensures that Spanish-speaking clients with limited English proficiency can fully comprehend the details of their case and communicate effectively with your legal team.
From translating intake forms and questionnaires to interpreting client meetings and phone calls, our Spanish translation services bridge the language gap, fostering trust and accessibility for clients from various cultural backgrounds. With clear communication, you can provide exceptional legal care while respecting and accommodating your clients’ linguistic needs.
Our Post-Retainer Services Include Client Portals and Mobile Apps
In today’s digital age, clients expect convenience and transparency when it comes to accessing information about their legal matters. That’s why Legal Conversion Center offers a cutting-edge client portal and mobile app, empowering your clients with 24/7 access to their case details and documents.
Through our secure online platform and mobile app, your clients can:
- View real-time updates on their case progress
- Access and download important case documents and materials
- Securely message your legal team with questions or concerns
- Schedule appointments or consultations at their convenience
- Stay informed about upcoming deadlines or court dates
Client portals and mobile apps streamline communication, enhance transparency, and provide your clients with a self-service experience that fits their busy lifestyles. By leveraging this technology, you can foster stronger client relationships, improve satisfaction, and ultimately contribute to the success of your firm.
Customizable Service Packages Make Our post-retainer Services Affordable
At Legal Conversion Center, we recognize that every law firm has unique needs and requirements regarding post-retainer support. That’s why we offer fully customizable service packages, allowing you to select the specific services that align with your practice areas, client base, and operational needs.
Our flexible and scalable solutions empower you to choose from our comprehensive range of post-retainer services, including:
- Client communication and support
- Document assistance
- 24/7 scheduling and assistance
- Review solicitation
- Translation services
- Client portal and mobile app access
By tailoring a package specifically for your firm, you can maximize efficiency, allocate resources effectively, and ensure that your clients receive the most relevant and valuable support throughout their legal journey.
Call Legal Conversion Center for a Post-Retainer Service Quote
From ongoing client communication and documentation assistance to medical record retrieval and review solicitation, our services are designed to streamline your workflows, enhance client satisfaction, and ultimately contribute to the success of your firm.
Whether you require a comprehensive suite of post-retainer services, or targeted solutions to address specific pain points, Legal Conversion Center’s customizable packages offer a cost-effective and tailored approach to enhancing your firm’s operations and client experiences. Call us today or fill out our online form to receive a quote.