Are you looking for an Ohio virtual receptionist for lawyers who can schedule appointments, take calls in Spanish, answer calls outside of business hours, and more so you can grow your law firm and stop missing out on potential clients?
If you’re looking for an extraordinarily professional virtual receptionist for lawyers who’s available 24 hours a day, contact the highly trained staff at Legal Conversion Center.
We can help you convert more leads into customers with our skilled legal virtual receptionists, who receive several weeks of training on everything from empathy to HIPAA regulations and beyond.
What do Ohio Virtual Receptionists for Lawyers Do?
By hiring legal intake services for law firms, you get somebody who can answer calls, schedule appointments, and more at any time of day, even on holidays.
Let’s look in more detail at what our professional Ohio virtual receptionists for lawyers can do to help convert leads into customers.
Answer Calls
Take back your evenings and weekends and let our experienced virtual receptionists answer your firm’s calls. We can forward warm leads to you, schedule appointments, do intakes, and more, saving you the hassle of talking to low-quality leads in your downtime.
Schedule Appointments
Let our virtual legal receptionists schedule appointments and get leads through your doors and one step closer to becoming clients.
With us having the ability to book appointments, you never have to worry about a lead going to a competitor who was able to book them sooner while they waited for you to return their call.
Follow Up on Leads
Our receptionists will follow up with “cold” leads multiple times with the goal of converting them into clients. Since improving your bottom line is our primary goal, we’ll do whatever it takes without coming across as overly aggressive.
Convert Leads Into Clients
Our overall goal is to convert as many leads as possible into clients for you. We’ll be your caring, compassionate, knowledgeable first point of contact that convinces leads you’re the right law firm to help them get what they need.
Have a Question? Call Us Today!What Services Are Offered by a Legal Virtual Receptionist in Ohio?
Did you know that a 2024 Lead Form Response Time Study sponsored by Legal Conversion Center showed that 28% of law firms respond to online leads in 5 minutes or less?
If you aren’t responding to leads in less than 5 minutes, there’s a good chance they’ll keep looking until they find a law firm that replies promptly.
Here are some of the services Legal Conversion Center offers to help you quickly respond to every lead at any time of day or night:
- After-hours answering service that runs 24 hours a day, seven days a week, and 365 days a year
- Law firm call overflow service, where we take calls you would otherwise miss when your lines are busy
- 24/7 appointment scheduling
- Bilingual support, so you can capture Spanish-speaking clients
- Warm transfers so you only talk to people who have a good chance of becoming clients
Why Work With Legal Conversion Center?
Why choose Legal Conversion Center out of all the available Ohio virtual receptionists for lawyers? The short answer is that we go beyond simply answering your phones.
We give your leads a warm, inviting first impression that helps them convert into profitable clients. Here are some of the ways we do that.
Training
You can’t beat our weeks-long training. All of our virtual receptionists learn about:
- Legal terminology
- Empathy
- Call control
- Injury law intake
- Mass tort intake
- HIPAA privacy regulations
- And much more
Experience
Anybody could pop out of nowhere and claim to be an experienced legal virtual receptionist, but we’ve offered top–notch virtual receptionists, contract acquisition, and legal intake services since 2012.
With more than a decade of experience, our team is familiar with every legal specialty, especially ones that need additional compassion and urgency such as immigration, personal injury, and medical malpractice.
Quality Assurance
We record every call and have our Quality Assurance team regularly listen to and score calls based on a proprietary 32-point grading system, which includes things like:
- Grammar and spelling
- Vocal tone
- Empathy
- Talk time audits
- Intake accuracy
With this grading system, we can continuously improve how our virtual receptionists interact with your leads.
Transparent Pricing
Our pricing plans are simple to understand: We only charge you for talk minutes. We do not have minute-based packages, DID number fees, minimums, or any other hidden fees to mess with your budget.
Need a Legal Assistant? Call Us Today!Schedule a Free Consultation With a Virtual Receptionist for Law Firms in Ohio
When you’re ready to take the plunge on a virtual receptionist for law firms in Ohio, contact Legal Conversion Center and schedule a free consultation.
Our key metric is conversion, so let our 24/7 call answering and other intake services help you grow your law firm.
We have more than a decade of experience providing virtual receptionists for law firms; let us put it to work in your favor.
Need Legal Intake Services? Call Today.