An Illinois virtual receptionist for lawyers can help answer calls any time of day, field calls in Spanish, schedule appointments, and more without needing to hire an employee, pay for their benefits, and still miss calls after hours.
When you need an answering service for lawyers to help convert leads into clients and grow your law firm, choose the highly trained and extremely professional staff at Legal Conversion Center.
Our legal intake receptionists receive weeks of specialized training and ongoing quality assurance call monitoring to help you convert customers at any hour of the day, even on holidays.
Hiring legal intake services for law firms can provide you with a virtual receptionist to do a number of client-acquiring tasks even outside your typical business hours.
Here are a few of the most common tasks a legal virtual receptionist in Illinois can handle at any time of day.
The exceptionally qualified Illinois virtual receptionists for lawyers at Legal Conversion Center answer calls 24 hours a day, seven days a week, and 365 days a year. You’ll never again lose a lead simply because they called after business hours and moved on to a competitor when you didn’t answer.
You can allow us access to your calendars and our legal receptionists can book appointments, even when there’s nobody in your office who would normally handle scheduling at the time the lead calls.
Take advantage of our virtual receptionists to always be available to communicate with leads to determine whether they’re a good fit for your law firm.
Our goal is to increase your bottom line, so each of our virtual receptionists is dedicated to converting as many leads as possible into actual clients without sounding overly pushy.
According to a 2024 Lead Form Response Time Study sponsored by Legal Conversion Center, the median response time for law firms to respond to online leads is only 13 minutes, and 28% respond within 5 minutes.
A legal virtual receptionist in Illinois can help decrease your law firm’s response times by:
We know there are lots of options if you need an Illinois virtual receptionist for lawyers, so why choose Legal Conversion Center?
In short, we don’t want to just answer your phones. We want to help you provide an excellent first impression on leads and turn them into profitable clients.
Here’s a look at some of the ways we accomplish that.
Legal Conversion Center has offered unparalleled expertise in legal intake, virtual receptionists, and contract acquisition since 2012.
Our excellent team has experience with all legal specialties, including medical malpractice, personal injury, and immigration, which require some of the most urgency and compassion.
We spend several weeks training each of our virtual receptionists on things like:
We only charge for the time our receptionists are actively speaking with your clients, along with a per-contract fee for contract services. That’s it.
Quality assurance is one of our highest priorities. Every single call is recorded, and once a month, our Quality Assurance team listens to the recordings and scores calls based on our proprietary 32-point grading system, scrutinizing things like:
We use this grading system to offer feedback to our virtual receptionists and continuously improve how they handle calls.
If you’re ready to add a high-quality virtual receptionist for law firms in Illinois to your team, schedule a free consultation with Legal Conversion Center today. Our supremely trained receptionists are waiting to help turn your leads into clients.
Conversion is our key metric, so give us a chance to improve your conversion rates and grow your law firm with our 24/7 call answering service, and be sure to check out our other law firm legal intake services, as well.
No matter what your law firm specializes in, our virtual receptionists can be the extraordinarily professional team you want to represent your firm as a lead’s first point of contact.
