Legal Conversion Center is a legal answering service for personal injury law firms that want every call answered live, screened against their case criteria, and signed when the case fits. Our U.S.-based, bilingual intake specialists answer in your firm’s name 24 hours a day, 365 days a year.
Legal Conversion Center (LCC) is a U.S.-based legal intake company in Fort Worth, Texas, that answers, screens, and signs new clients for law firms, especially personal injury firms, in all 50 states. We are not a message-taking service. When a caller qualifies, we can send your retainer for e-signature before the call ends.
Answering is the front door to our answer-to-signature legal intake solutions. It runs on the same training as our personal injury answering service and intake team, built around the calls PI firms live on: car and truck accidents, motorcycle and rideshare crashes, slip and falls, dog bites, and wrongful death. SSD and mass tort firms use the same service.
Trained, U.S.-based specialists answer every call, 24/7/365.
Every caller is screened against your case criteria before anything moves forward.
Qualified callers are signed by e-signature, mail, or callback.
Tell us your case criteria, call volume, and hours, and we will map out a live intake flow for your firm. Typical setup takes 7 to 10 business days. Call (833) 522-3683.
A general answering service takes a name and number, then emails you a message. Your staff calls back the next morning, and by then the caller may have hired the firm that picked up. A service built for law firms should handle the whole first conversation.
Want the step-by-step version, from first ring to signed retainer? See how our legal intake answering service works inside a single call.
Most firms compare us to two alternatives: general call centers that answer for any kind of business, and AI receptionists that fill in fields from a script. Here is what you get with us instead.
Still comparing vendors? Our guide on how to choose the best answering service for lawyers is a good place to start.
Here is a typical new-case call on a Saturday night. Your criteria decide who qualifies; our specialists collect facts and never give legal advice.
Send us your highest-volume case type and we will show you the script and screening questions we would use for it, at no extra charge. Call (833) 522-3683.
Pricing is simple enough to forecast before you sign.
See our attorney answering service cost guide for how per-minute and per-lead models compare. Account issues are resolved within one business day, weekends included, and you get direct access to LCC principals.
We have provided contract acquisition for single-event cases since 2012, and our team was one of the first in the industry to offer customized retainer signing to law firms. We have served more than 1,000 law firms and legal marketing agencies, and our leadership brings over 100 years of combined call-center experience.
“Having sent over 200,000 leads to Legal Conversion Center over the past two years, X Social Media has been the most impressed with LCC’s scalability and performance.”
Jacob Malherbe, Owner, Mass Tort Ad Agency (X Social Media)
Answering is one part of our legal intake services lineup, so you can start with phones and add web response or post-retainer work later.
Talk with our team about your call volume, case criteria, and hours. We will show you how a live, legal-trained answering team fits your firm. Call (833) 522-3683.
A legal answering service answers a law firm’s phones live, usually around the clock, in the firm’s name. A good one goes past message-taking: it screens new callers against the firm’s criteria, routes existing clients, transfers or books qualified callers, and gets retainers signed. That is how LCC runs it for PI firms.
They overlap. Our virtual receptionist for lawyers service focuses on front-desk work like greetings, transfers, messages, and scheduling, while our answering service adds full intake and retainer signing for new matters. Some firms run both on the same line.
Yes. Our intake specialists answer live 24/7/365, including nights, weekends, and holidays. You can also use us only after hours or for overflow during the day.
No. Every call is handled by a trained, U.S.-based intake specialist. We use technology for integrations, routing, and reporting, but the person talking to your caller is a human.
We charge per minute for inbound calls or per lead, with no minimums and no overage fees. Terms are month-to-month. We quote your firm’s rate during a free consultation based on your volume and the services you want.
Yes. A common setup is your team during business hours and LCC for after-hours, weekend, and overflow calls. Everything we capture posts to your case management system, so your staff picks up where we left off.
Book a free consultation and see how LCC would handle your phones. Month-to-month, no long-term contract. Call (833) 522-3683.
