Legal Conversion Center provides Chicago legal intake services for personal injury firms, from Loop offices to practices in Rockford, Peoria, and Springfield. Our specialists answer every call and web lead 24/7, screen it against your criteria, and send your retainer for e-signature. We serve Illinois firms and law firms in all 50 states.
Legal Conversion Center (LCC) is a U.S.-based legal intake company in Fort Worth, Texas, that answers, screens, and signs new clients for law firms, especially personal injury firms, in all 50 states.
Need general call handling and message-taking instead? See our Illinois virtual receptionist for lawyers. This page covers full intake: screening, qualification, and signed retainers.
Share your case criteria and current intake setup, and we will show you where our team fits, from overnight coverage to your full intake desk.
Illinois sits at the center of the country’s rail and trucking network, and Chicago runs on public transit. Add a real winter, and you get a case mix that looks different from most states.
We capture the incident date on the first call so your attorneys can check filing deadlines right away, and fault questions are scripted to your firm’s criteria. We also ask about the caller’s own auto coverage, the other driver’s insurance, and any rideshare details. Rules change; your firm sets the criteria and we build them into your script.
Intermodal yards and warehouses in the southwest suburbs keep semis moving on I-80, I-55, and I-57 at all hours. We capture the carrier name, trailer or container markings, and, for rail crossing crashes, the crossing location and railroad.
CTA bus collisions, falls on train platforms and stairs, and Metra commuter incidents. Claims involving a transit agency, city vehicle, park district, or public school get flagged for fast attorney review.
Snow and ice bring jackknifed semis, multi-car pileups, and falls on unsalted sidewalks and parking lots. Calls tend to surge right after a storm, and our staffing flexes with them.
Summer work zones on the expressways bring their own crash calls and contractor questions.
If your criteria call for it, the script asks where the at-fault person was drinking.
Illinois runs on Central time. A crash on the Kennedy at 1 a.m. reaches a live specialist, not a voicemail box, and so does a holiday-weekend call from the Metro East.
Many injured Chicagoans, from Pilsen and Little Village to Cicero, would rather talk in Spanish. Our specialists run the whole intake and retainer walkthrough in Spanish.
We work in English and Spanish only. If your firm also serves Polish-speaking clients, we can set up a warm transfer to your own bilingual staff when those callers come in.
Ask for a sample intake script built for Chicago and Illinois callers, then book a free consultation to plan your launch.
Mid-size firms often have an intake team that works business hours and a marketing budget that keeps the phones ringing after hours. We fill the gap, or we take over intake entirely. You choose.
When you compare legal intake companies, ask each one to show you a scored call, a signed retainer workflow, and its contract terms. Ours are month-to-month.
A Chicago legal answering service takes a name and number and passes it along. That is useful for general calls, and our legal answering service for law firms does exactly that.
New injury leads need more. Our specialists qualify each caller, send your retainer for e-signature, warm-transfer urgent cases, and book consultations on your calendar. See how our personal injury intake services for Chicago firms handle car and truck crashes, motorcycle and rideshare cases, premises liability, dog bites, and wrongful death.
Firms that also take cases in Indiana, Wisconsin, or Missouri use the same team, with a script built for each state. Learn about our legal intake across all 50 states.
We capture the incident date and key facts on every call so your attorneys can check filing deadlines right away. Government, transit, and alcohol-related claims are flagged for quick review.
Yes. Any incident involving a city, park district, school district, transit agency, or other public entity is flagged for fast attorney review, along with the incident date and location.
Yes. Many mid-size firms use us for nights, weekends, and overflow while their own staff covers business hours. We follow the same script, so callers get a consistent experience.
Our specialists work in English and Spanish. For Polish-speaking callers, we can warm-transfer the call to your bilingual staff.
Yes. We send intake data in real time to Clio, Filevine, Law Ruler, Lead Docket, Litify, MyCase, and other cloud-based systems, and we can build custom API integrations.
Book a free consultation to map your Chicago and Illinois intake, or call to talk with our team today.
