Legal Conversion Center is a New York virtual receptionist for lawyers who spend their days in court, at depositions, and on the phone with adjusters. Our bilingual, U.S.-based team answers your line live, 24/7, in your firm’s name, routes existing clients, books consultations, and screens new injury callers so cases don’t slip away mid-hearing.
Legal Conversion Center (LCC) is a U.S.-based legal intake company in Fort Worth, Texas, that answers, screens, and signs new clients for law firms, especially personal injury firms, in New York and every other state. We cover firms in Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, on Long Island and in Westchester, and upstate from Albany to Buffalo.
Tell us how your phones run today and where calls slip through. We will design reception and intake rules around your attorneys’ court schedules. Call (833) 522-3683.
Think of us as a legal virtual receptionist in New York who also knows how to run an injury intake. Firms with offices outside the state can use our virtual receptionist for lawyers nationwide, and firms comparing a full attorney answering service can see how answering and intake work together.
New York litigators are hard to reach between calendar calls, conferences, and depositions. You decide who gets transferred, to whom, and what happens if nobody picks up:
Either way, the caller hangs up with a next step instead of a voicemail beep.
Existing-client calls eat paralegal hours. We sort them so your team sees what matters first:
Our receptionists never give legal advice, but your script makes sure the facts your attorneys need are on the first call, whether the caller was hurt in Midtown or on the Thruway:
Rules change; your firm sets the criteria and we build them into your script.
For the complete screening and retainer workflow, see our full New York legal intake services.
Ask for a sample intake script built around a New York car accident call. We will walk your team through it at no extra charge. Call (833) 522-3683.
Yes. Firms that advertise in Spanish in the Bronx, Queens, Brooklyn, Long Island, or anywhere else in the state need someone who can answer in Spanish, not a callback from whoever is in the office tomorrow. Our bilingual receptionists handle greetings, triage, intake, and retainer walkthroughs in English and Spanish through our Spanish answering service for New York firms.
Injury calls follow the accident, not your office hours: a Friday-night crash on the BQE, a construction worker who calls after his shift, a Sunday slip on an icy stoop in Queens.
As your NYC law firm answering service after hours, we answer live through nights, weekends, and holidays, screen new callers, and post everything to your case management system before your team gets in. Upstate firms get the same coverage, lake-effect storms included.
Reception is one part of our legal intake solutions for busy litigators, and you can add more from our legal intake services beyond the front desk at any point. We serve New York and law firms nationwide in all 50 states.
Book a free consultation and we will show you how live reception and intake would work on your firm’s phones, from the five boroughs to Buffalo. Call (833) 522-3683.
Trained, U.S.-based, bilingual specialists answer in your firm’s name with the greeting you approve, so callers hear your firm and your team gets the intake. LCC is a U.S.-based company headquartered in Fort Worth, Texas, and we answer for law firms in New York and nationwide.
Yes. Each office can have its own number, greeting, transfer list, and calendar. Custom reporting, at no extra charge, can break call volume out by office.
No. We don’t give legal advice. We collect the accident date, both sides’ insurance, any claim numbers, and the injury details your attorneys need, and we route coverage questions to your team by your rules.
We finish the intake, send the retainer if your rules allow it, and book a callback on an attorney’s calendar. The full intake is in your case management system right away.
No. We answer for law firms in all 50 states, so a firm with offices in New York and New Jersey can use one team for both. Each office keeps its own greeting and rules.
Book a free consultation and see how LCC would handle your phones. Call (833) 522-3683.
