Is your law firm in need of intake support? With Legal Conversion Center (LCC), your law firm can partner with experts in legal intake to transform your intake process into a cost-effective, well-oiled machine.
Our North Carolina virtual receptionist service for lawyers can help answer calls, schedule appointments, and obtain signed retainers. Our service is guaranteed to save you money on overhead costs while streamlining your intake processes.
Legal Conversion Center provides professional, highly trained virtual receptionists with transparent pricing and regular Quality Assurance checks. Our skilled team can help you convert more leads into customers and improve client satisfaction. Schedule a free consultation today.
LCC’s legal intake services include virtual receptionist support. Our skilled team helps with tasks like answering calls and scheduling appointments, even outside of business hours and on weekends and holidays. Here are some of the specific ways a North Carolina virtual receptionist for lawyers can help your law firm grow:
Any lead who calls or fills out a “contact us” form will be greeted by one of our highly trained receptionists. Next, we will determine if the lead is a good fit for your firm. Our virtual receptionists can also follow up with “cold” leads regularly in an effort to convert them into signed clients.
Our primary goal is to convert leads into clients, so our knowledgeable and compassionate receptionists work hard to identify quality leads and match them with the services your law firm has to offer.
LCC’s virtual receptionists can schedule appointments, no matter what time of day a potential client calls. Our services can seamlessly tie into your case management software and calendars to ensure a smooth process and collaboration.
24/7 and 365 days a year, LCC’s highly qualified virtual receptionists are available to field calls from leads. Our intake services include English and Spanish support, allowing your firm to reach more potential clients. Providing intake support outside of standard office hours gives you a competitive advantage over other firms who only have staff available during business hours.
A 2024 Lead Form Response Time Study sponsored by Legal Conversion Center discovered that only 28 percent of law firms respond to online leads in five minutes or less. The median response time was only 13 minutes. If it takes your law firm longer than 15 minutes to respond, you are missing out on a lot of potential business.
With LCC, we help decrease your response times by offering:
Why choose Legal Conversion Center for your virtual receptionist needs? At LCC, we do more than just answer phones. We provide every lead with an excellent first impression of your law firm and do our part to turn them into clients. Here are some of the ways we assist your law firm in meeting your goals.
At Legal Conversion Center, we prize quality assurance. We record every call, and once a month, our Quality Assurance team listens to the recordings and scores calls using our proprietary 32-point grading system. Metrics we review include:
This grading system allows us to ensure our virtual receptionists constantly improve how they handle calls and interact with clients.
Pricing plans shouldn’t be confusing or stressful. At LCC, our pricing is simple: a talk-time fee for the time our receptionists are actively on the phone with your clients and a per-contract fee for contract services. We don’t charge any:
Don’t settle for less when you can partner with the experts at Legal Conversion Center. LCC has offered unparalleled services since 2012. Our team is trained to manage calls in multiple legal specialties, including those that require additional urgency and compassion.
Training
Each of our virtual receptionists receives several weeks of training on:
When you need a virtual receptionist for a law firm in North Carolina, schedule a free consultation with Legal Conversion Center. Our highly skilled receptionists are ready to help you convert leads into clients.
With our 24/7 virtual receptionist service, we can help improve your conversion rate, grow your audience, and sign more clients.
