In the digital age, where communication occurs across multiple channels, the Telephone Consumer Protection Act (TCPA) stands as a crucial legislation safeguarding consumers from unsolicited communications, telemarketing, and spam. Compliance with TCPA regulations is paramount for businesses engaging in phone-based marketing or communication efforts. Achieving TCPA compliance isn’t merely about adhering to rules – it’s …
Call centers are the bedrock of many law firms. While attorneys focus on complex legal matters, they can rest assured that leads and potential new clients are receiving excellent customer service and are being provided necessary information. At Legal Conversion Center (LCC), we understand that he legal industry requires a certain amount of confidentiality and …
Understanding TCPA Compliance Standards In an age where communication technology has become an integral part of our lives, it is essential to strike a balance between the convenience of staying connected and protecting individual privacy. The Telephone Consumer Protection Act (TCPA) is a vital piece of legislation in the United States that addresses this very …
The Federal Communications Commission (FCC) adopted a declaration that recognizes AI-generated voices on calls as artificial under the Telephone Consumer Protection Act (TCPA). The ruling took effect immediately after the announcement on February 8, 2024. The TCPA does not allow calls using artificial or prerecorded voices without the express consent of the called party. At …
