If there’s one thing 2025 has made absolutely clear, it’s this: the firms that win the client are the firms that master intake. Not the firms with the biggest ad budgets. Not the ones with the splashiest branding. The winners are the ones who treat intake as the front door to the business and make … Read More
If there’s one thing I’ve learned after years of helping law firms strengthen their intake operations, it’s this: the modern legal consumer does not wait. They don’t wait for office hours, they don’t wait for voicemail callbacks, and they definitely don’t wait for a firm that takes too long to respond. In 2026, law firms … Read More
(and How to Fix Them Before They Cost You Clients) If there’s one thing I’ve learned after years of working closely with PI and SSD law firms, it’s this: your legal intake process can make or break your business. You can spend thousands on marketing, have the most talented attorneys in the region, and offer … Read More
In the personal injury (PI) and Social Security Disability (SSD) world, competition is fierce. Every day, people in crisis reach out to law firms hoping for help, clarity, and compassion. And every day, firms miss opportunities, not because they lack skill or commitment, but because they’re stretched thin. As VP of Legal Intake at Legal … Read More
Law firms handle more digital communication than ever between phone calls, web inquiries, client portals, video consultations, and text-based intake. Data security and privacy have become business-critical. For firms in healthcare law, mass torts, medical malpractice, disability claims, and personal injury, compliance with HIPAA isn’t just recommended – it is mandatory. Yet many firms underestimate … Read More
Law firms across Georgia – from Atlanta and Macon to Savannah and Augusta – are under more pressure than ever to compete in a crowded legal market. Prospective clients are searching for help around the clock, and the first firm to answer often becomes the one they hire. While many firms look for a Georgia … Read More
For many law firms, the difference between growth and stagnation isn’t advertising spend or reputation – it’s whether someone answers the phone. The harsh truth is that voicemail has quietly become the biggest profit leak in modern law practices. When a potential client finally decides to reach out, they’re often in crisis – scared, injured, … Read More
November 6–7, 2025 | 8th Circuit Conference 2025 CLE Conference Center | Minneapolis, Minnesota Legal Conversion Center is proud to announce that Pat Thiranon, Head of Business Development will attend the 8th Circuit Conference. This event is hosted by NOSSCR and is being held in beautiful downtown Minneapolis. The Eighth Circuit Conference brings together Social … Read More
January 25–28, 2026 | The Loews Hotel | Miami Beach, Florida Legal Conversion Center is proud to announce that CEO Jason Myers and Head of Business Development Pat Thiranon will be attending the National Trial Lawyers Summit 2026. The even is being held in Miami Beach, Florida. The Summit is one of the most anticipated … Read More
